Help center

A single cloud system for managing your cattle farm, cheese factory and point of sale: herd, milk production, production batches, inventory, invoices and financial reports, all connected in one place.

Owners of cattle farms, cheese and dairy factories, and small and medium points of sale, especially in Jordan, Syria, Egypt and Palestine, with more countries possible in future.

Yes. The interface is available in both Arabic (right to left) and English, and you can switch between them.

From the “Register your company” page on the main site. You fill in your company details and activity (farm, factory, cashier, or more than one unit), and our team reviews and activates your account within 24 hours on a private link (subdomain.lebnara.com).

Yes. There is a full demo (Sandbox) you can enter immediately without signing in and try every feature on fake data completely isolated from other companies.

Yes. The system supports installing as an app (PWA). In Chrome on Android a suggestion to add it to the home screen appears automatically, and on iPhone in Safari use the Share button and then “Add to Home Screen”.

Plans depend on the modules you need (cashier only, factory only, farm only, or a combination), plus plans that include an extra management expert. Prices are on the Company Settings > Subscription page.

An alert appears on the main dashboard and in the weekly email report one week before any subscription ends, so you can renew in time without an interruption in service.

From Company Settings > Subscription. You can see the current plan and subscribe to a new one from the same page.

On the Cows page use the “Import cows CSV” button. Download the template, fill it with your herd data (ID, breed, date of birth) and upload it in one go.

The system alerts you ahead of time on the farm dashboard (and in the weekly report), 14 days before any vaccination or check is due, in addition to those already overdue.

From the raw milk price, plus the raw materials used (rennet, salt and so on), plus monthly fixed costs (electricity, rent and so on) divided by the days of the month and the kilos produced, plus the labour cost of the batch. All of this is automatic on the batch details page.

When the milk-to-product conversion in a batch deviates by 15% or more from the average of the same product in earlier batches, it may be a weighing mistake or a milk quality problem, so we alert you to check.

Yes: F2 to search for a product, F9 to complete the sale, and Esc to cancel or close any open window.

Yes. Choose “15-day credit” or “30-day credit” as the payment method at the time of sale, but you must link the invoice to a specific customer so we can track the debt.

Yes. The screen is fully responsive. On mobile a fixed bottom bar summarises the invoice and takes you to it in one tap instead of scrolling.

Owner/admin: full permissions (manage, edit, delete). Employee: works normally but without administrative permissions. Accountant: read-only access to all financial reports with no ability to edit or add, suitable for an external accountant.

Yes. When adding or editing an employee in Company Settings you can choose which modules they may access. If you leave all selected, they can reach everything the company subscribes to (the default).

From Company Settings > Team. Enter their email and mobile number and choose their role, and they receive an invitation email where they set their own password.

From Company Settings > Security > Two-step verification settings (available to the owner account). Scan the QR code with an authenticator app (Google Authenticator or similar) and enter the 6-digit code to enable it.

From Company Settings > Security > Sign-in history. You see the last 200 successful sign-ins for all your company's users (time, device and IP address).

You receive an automatic security alert by email immediately, so you can confirm it was really you (or someone on your team).

Yes. Every Saturday a complete copy (a JSON file) is emailed to you automatically, and you can also download a manual copy at any time from Company Settings > Backup.

Sign-in and activity logs older than a full year are emailed to you as a complete copy and then removed from the live database (a performance improvement). This never touches any financial or operational data (sales, production batches, milk, expenses), which stay forever.

Write to us from the same email you used when you contacted us at registration or review, and our team will reply as soon as possible.