Wholesale Customer Portal: Customers Order and Follow Their Own Account
Restaurants, shops and distributors usually order on WhatsApp: messages get lost, quantities are written wrongly, and questions about the balance never end. In Lebnara you send each customer his own private link; he orders from his phone at his agreed price, sees his invoices and balance himself, and the order reaches you ready to confirm and reserve.
What the customer sees
- Products at his own price: from the price list linked to him (wholesale, special customer, seasonal) or the general list price.
- An "available" or "on request" flag from the actual finished stock after reservations, without revealing quantities.
- A new order with quantity, delivery date and notes, and the estimated total instantly.
- His orders and their status: awaiting confirmation, confirmed and reserved, delivered. He can cancel an order until it is confirmed.
- His invoices (paid, on credit, overdue) with a printable PDF invoice page, his payments and his balance due.
What happens at your factory
- The order arrives as a draft on the customer orders page with a "From portal" badge.
- An instant alert on your phone: a new order from so-and-so worth so much and the delivery date.
- Confirming the order reserves quantities from the batches expiring first (FEFO), and delivery turns it into an invoice from the same batches.
- Orders that are due enter the weekly production plan automatically.
Safe and simple: a link instead of a password
Each link is a long random token specific to one customer and your company only, and we do not store the link itself but its encrypted fingerprint. You send it to the customer on WhatsApp in one tap, and you can stop or replace it at any time. Prices are always calculated from your list and the customer cannot change them, and the number of daily orders from the portal is limited to protect you.
Frequently asked questions
- Does the customer need to download an app or have an account?
- No. He opens the link from any phone or computer and orders directly.
- Does the customer see other customers' prices or stock quantities?
- No. He sees only his own price, and an available/on request flag without stock numbers.
- What if the link reaches someone else?
- Stop the link in one tap from the customer page and send a new one, and the old one stops immediately.
- Is it included in the subscription?
- Yes, within the cheese factory module ($20 per month) with no per-customer fees.
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